Privacy Policy for Hariel

Last Updated: February 2025

A legal disclaimer

This Privacy Policy explains how Hariel collects, uses, discloses, and protects your personal information when you visit or make a purchase from our online store selling home and décor products. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we collect:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely by third-party payment providers; we do not store full card details)

Usage Data

When you browse our website, we automatically collect:

• IP address

• Browser type and version

• Device information

• Pages viewed and time spent

• Cookies and tracking technology data

Order Information

Details about the products you purchase, return, or inquire about.

2. How We Use Your Information

We use the information we collect for purposes including:

• Processing and fulfilling your orders

• Providing customer service and support

• Managing your account

• Sending order confirmations and shipping updates

• Improving website performance and user experience

• Sending marketing communications when you choose to receive them

• Preventing fraud and maintaining website security

• Complying with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties who help us operate our business, such as:

• Payment processors

• Shipping and delivery partners

• Website hosting providers

• Email and marketing communication services

• Data analytics tools

We may disclose information when required by law or necessary to protect our rights and the safety of our customers.

4. Cookies and Tracking Technologies

We use cookies to:

• Improve website functionality

• Remember your preferences

• Enhance your shopping experience

• Analyse website performance and traffic

You can disable cookies through your browser settings, but some parts of the website may not function properly.

5. Data Security

We use industry-standard security measures to protect your information, including:

• SSL encryption

• Secure payment gateways

• Restricted internal access to personal data

While we take strong precautions, no online transmission or storage system is completely secure.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you

• Request updates or corrections

• Request deletion of your information

• Opt out of marketing emails

• Request a copy of your data

You can contact us to exercise these rights at Tinotenda@hariel.co.uk.

7. Data Retention

We retain personal information only as long as necessary to:

• Complete your transactions

• Support customer service

• Comply with legal, tax, and accounting requirements

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of other sites.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. Our products and services are intended for adults.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Hariel
Email: Tinotenda@hariel.co.uk
Phone: +44 7475 155615
Website: https://www.hariel.co.uk/

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